Our clinics offer a wide range of holistic skin treatments, each to suit various skin conditions and address the signs of ageing that we all experience. Our passion is helping you achieve your skin goals now and into the future, because after all, our skin is with us for life and there is nothing better than natural looking, healthy, vibrant skin. We will do our very best to ensure that every Artisan client enjoys their experience with us, receives skilled advice and achieves exceptional results.
Booking Terms & Conditions
Appointments with our skilled clinicians are in high demand and we want to ensure we’re available to support all of our clients in achieving their skin goals. With that in mind, a $100 deposit is required to secure all appointments.
Cancellation fee
If you need to reschedule or cancel your appointment, we ask that you provide us with at least 48 hours’ notice (not including Sundays or public holidays).
If you cancel your booking 48 hours or less prior to your appointment time, or indeed fail to attend a booked appointment, we reserve the right to charge a Cancellation fee of $100, meaning we will retain your prepaid deposit.
With regards to rescheduling an appointment within the 24 hours, wherever possible we will try to accommodate your requirements, but we do reserve the right to retain your $100 prepaid deposit if we are unable to fill the initial booking from our waitlist.
Booking deposit
We require a deposit at the time of booking. This amount is redeemable at the time of treatment. Any cancellation of appointment with less than 48 hours’ notice, or failure to attend, will result in your deposit being forfeited.
Confirmation Terms
If you need to reschedule or cancel your appointment, we ask that you provide us with at least 48 hours’ notice (not including Sundays or public holidays).