Terms & Conditions

Our bespoke skincare packages combine our top treatments to leave your skin glowing.

Specially designed to reward your commitment to skin health and target a range of skin conditions from ageing to acne, pigmentation, pores and more. Our packages deliver long-lasting results and confidence.

$75 Off Your First Visit

Introductory offer only

*T&C – The $75 off entry offer is available for new clients only at their first paying visit | The $75 off offer can be used for the purchase of full priced treatments only, the offer cannot be used for the purchase of products or gift cards | The offer cannot be transferred to cash | You must mention this offer at time of booking to redeem

Two Area Anti-wrinkle Offer

Limited time introductory offer. Valid for new clients only.

Cost: From $325

*T&C – Offer includes a maximum of 80 units of selected product, but please note pricing for cosmetic injectables may vary based on your prescribed dosage, recommended product and treatment area, and if additional S4 medication quantities are required to achieve client goals, clients are required to pay the relevant additional price | We require you to be assessed on the day for suitability, and will include a medical consultation for cosmetic injectables | Available with selected clinicians only.

New Client Offers

HydraFacial, Skin Needling, Antiwrinkle, Fraxel, truSculpt and Peel + LED treatments

*T&C – Introductory offer valid for new clients at participating clinics | Client must receive SMS with offer details to be eligible | Offer valid for 30 days from date of SMS send | Cannot be used in conjunction with any other offer including $75 off first treatment | Not transferrable or redeemable for cash | The offer is not refundable.

Four or More

Embarking on a comprehensive treatment plan with us? Save 15% when you pre-purchase four or more of any treatments.

*T&C – Offer is valid for redemption, 12 months from the purchase date | Cannot be used with S4 medications | Cannot be used on packages | Cannot be used on already discounted items | Cannot be transferred to cash | The Offer is not refundable unless at the discretion of Artisan Aesthetic Clinics however, the remaining value of the offer can be transferred to another package or treatment only.

Refer a Friend

Client receives $75 off treatment when they refer a friend to Artisan | Referred friend will also receive $75 off their first treatment at Artisan Aesthetic Clinics | $75 offer must be used on treatment and excludes product | Friend referred must be a new client to Artisan for offer to be valid | $75 offer cannot be refunded or transferred to cash | For a client to redeem $75 offer the referred friend must have completed a paid treatment | No limit to referring multiple friends and redeeming multiple $75 offers | $75 offer can be used on already discounted treatment or special offers except where expressly excluded | From time to time the offer value for both the referring and referred client may change at the discretion of Artisan Aesthetic Clinics | All treatments provided at Artisan Aesthetic Clinics are subject to clinical consultation and require you to be assessed on the day for suitability | $75 off can only be redeemed against a single visit (ie not drawn down over 2 or more visits) | The Client (referrer) must redeem their $75 within three months of the new client

Gift Cards

Gift cards can be used for treatments and products | Gift cards are not redeemable for cash | Gift cards do expire. If you purchase a gift card you will have 36 months to use it.

MOTHER'S DAY GIFT CARD BONUS OFFER

*T&C – Available for purchase from 15/04/24 until 12/05/24 | Minimum spend of $200 is required to earn a bonus voucher | The amount of the bonus voucher acquired is determined by the amount spent. See table here for reference. | Bonus voucher will be awarded to the recipient of the Artisan Gift Card and is not transferable to another person | Bonus voucher awarded to the recipient is valid for 90 days only from the date of issue | Bonus voucher will be added within 7 days to the recipient’s account, and may not be used on the same day as the Artisan Gift Card purchase | In the event of a refund of the Artisan Gift Card, the bonus voucher automatically becomes void | Bonus voucher cannot be transferred to cash | Artisan Aesthetic Clinics reserve the right to change or remove this offer at any time | Bonus voucher can be used for any full priced treatment but cannot be used to purchase gift cards or discounted treatments. | All treatments provided at Artisan Aesthetic Clinics are subject to clinical consultation and require you to be assessed on the day for suitability. | The following T&Cs apply to Artisan Gift Cards: Artisan Gift Cards | Artisan Aesthetic Clinics

Birthday Offer

At Artisan, we believe it’s really important to celebrate who we are, what we stand for and what we as individuals are working towards; And what better day to do this than on your birthday. *T&C – The birthday offer is $75 off any treatment | You must show your birthday offer email in clinic to redeem | The offer is valid for 30 days from the date of receiving the email voucher | Limited to one redemption per client each year | The birthday offer can be used for the purchase of treatments only, the offer cannot be used for the purchase of products or gift cards and cannot be transferred to cash

Packages

*T&C – Packages cannot be used with any other promotional offer, including a ‘4 or more’ | Clients can only use one of the following discounts per package purchase – $75 off first treatment or Loyalty points or Refer a Friend discount | Cannot be transferred to cash | Not refundable unless at the discretion of Artisan Aesthetic Clinics | Ultra Packages must be completed in one single visit | Skin Packages can be pre-purchased. Injectables Packages cannot be pre-purchased | Refine & Define includes selected 2ml dermal filler and 70 units of Product A or 30 units Product B | Art of you includes selected 3mL dermal filler and 150 units of Product A or 60 units Product B | Restore & Refresh includes 2ml dermal filler | Doctors are not eligible to treat using these packages | Only one injectables package can be redeemed in each visit | If additional S4 medication quantities are required to achieve client goals, clients are required to pay relevant additional price for injectables.

Loyalty Program

EARNING POINTS

Clients earn 1 loyalty dollar for every $25 spent in clinic on any treatment or product | Loyalty points cannot be transferred to cash | Loyalty points earned will reflect the paid value, not the recommended retail price (RRP) | Loyalty points will be awarded at the time of purchase, not at the time of booking

REDEEMING POINTS

Loyalty points can be used for any treatment or product purchase, including discounted treatments and part purchase (using points + cash) | Loyalty points used to purchase discounted treatments will reflect the value at the time of use, not the RRP | Loyalty points cannot be used to purchase gift cards

GENERAL

Artisan may, from time to time, send reminders to you about redeeming your loyalty points | Except for ‘Bonus Points’, general loyalty points do not expire | Artisan Aesthetic Group reserves the right to change or remove the loyalty program at any time | Points are not transferable between clients | Please refer to our Privacy policy for more information about how we deal with your personal information

BONUS POINTS

Bonus loyalty points may be awarded from time to time, at the discretion of Artisan, during certain campaigns | Eligibility for earning bonus loyalty points will be advertised during an applicable campaign | Unlike general loyalty points, bonus loyalty points may have an expiry date and may be subject to conditions which will be advertised during an applicable campaign

Double Delight

*T&C – Pre-purchase two (2) full face treatments from Artisan’s approved list and add a neck or décolletage of the same treatment at no additional cost [the “Offer”]. Treatment of the additional area must be completed at the same time as the full face treatment. Full face treatments included in the Offer: IPL, BBL, C+B, Skin Needling, Hydrafacial (Signature & Deluxe), Laser Genesis, Sublative, Sublime. The Offer excludes the following treatments: Facials, Fraxel, Thermage, Ultraformer, S4 medications, PRP, Collagen threads, trusculpt, Coolsculpt, Profound, LED, Halo, Profactional laser, Erbium laser. Revlite laser, Pico laser, Microlaser and Tattoo removal. The Offer must be purchased between 1 July 2024 and 31 August 2024 (the “Promotion Period”), and both treatments must be redeemed by 30 November 2024. The Offer cannot be used on packages or with any other offer and cannot be transferred to cash. The Offer is not refundable unless at the discretion of Artisan; however, the remaining value of the Offer can be transferred to another treatment only. If the client would like to treat three areas, they will be charged the usual 2 area pricing, and receive the 3rd area complimentary. Any treatment booked is subject to a clinical consultation and requires the client to be clinically assessed on the day for suitability. Artisan’s decision in relation to all matters about the Offer is final and binding. Artisan reserves the right to withdraw, cancel or vary the Offer at any time before the end of the Promotion Period; however Artisan will honour all Offers redeemed prior to the date of any such withdrawal, cancellation or variation.

Double Loyalty

*T&C – Book and receive a full face Thermage, Ultraformer, Fraxel or Halo treatment and receive bonus loyalty points [the “Offer”]. The client must purchase and undergo the nominated treatment/s between 1 July 2024 and 30 September 2024 (the “Promotion Period”). The bonus loyalty points awarded will be equal to and in addition to the standard loyalty points awarded for the treatment/s. The bonus loyalty points will expire 180 days after the issuing date. In the event that the client receives a refund for the nominated treatment/s, any loyalty points earned for the treatment (including bonus loyalty points) automatically become void. Any treatment booked is subject to a clinical consultation and requires the client to be clinically assessed on the day for suitability. Artisan’s decision in relation to all matters about the Offer is final and binding. Artisan reserves the right to withdraw, cancel or vary the Offer at any time before the end of the Promotion Period; however Artisan will honour all Offers redeemed prior to the date of any such withdrawal, cancellation or variation. These Terms and Conditions are to be read in conjunction with Artisan’s Loyalty Program Terms and Conditions (which you can find here: artisanclinics.com/loyalty). In the event of any inconsistency, these Terms and Conditions will take precedence.

Winter Skincare Spend & Save

*T&C – Spend over $200 or more on retail skincare products in a single transaction from between 1 – 30 June 2024, and receive a $20 treatment voucher (“Treatment Voucher”). $20 treatment voucher Treatment Voucher will be automatically applied to the next treatment invoice, if transacted within 90 days from the date the Treatment Voucher is awarded purchase. Treatment Voucher Cannot cannot be redeemed on the same day the voucher it is awarded. Maximum of one Treatment Voucher per day, regardless of number of retail skincare product transactions. Treatment Voucher cannot be used with any other offer or to purchase products or gift cards. Treatment Voucher must be used in full for next treatment and is not redeemable for cash or credit. Treatment Voucher will be stored and applied electronically against the client and is not transferable. Treatment Voucher expires 90 days from the date awarded (“Expiry Date”). In the event that the client receives a refund for the relevant treatment, the Treatment Voucher automatically becomes void. Any treatment booked is subject to a clinical consultation and requires the client to be clinically assessed on the day for suitability. Artisan’s decision in relation to all matters arising about the Treatment Voucher is final and binding.

$75 Off Your Next Treatment

Offer for selected clients only

Offer includes $75 off your next treatment with Artisan | The offer is only valid for selected clients who receive a phone call, email or SMS invitation | The offer is valid with selected clinicians, and may not be redeemed against Doctor treatments | This offer may be withdrawn at any time and cannot be used in conjunction with any other offer | We require you to be assessed on the day for suitability and will include a medical consultation for cosmetic injectables | Voucher is valid until 31 August 2024 or for 30 days, whichever date is later | Voucher is not refundable and cannot be exchanged for cash goods

$100 Off Your Next Treatment

Offer for selected clients only

Offer includes $100 off your next treatment with Artisan | The offer is only valid for selected clients offered by invitation | The offer is valid with selected clinicians, and may not be redeemed against Doctor treatments | This offer may be withdrawn at any time and cannot be used in conjunction with any other offer | We require you to be assessed on the day for suitability and will include a medical consultation for cosmetic injectables | Voucher is valid for 30 days | Voucher is not refundable and cannot be exchanged for cash goods

$125 Off Your Next Treatment

Offer for selected clients only

Offer includes $125 off your next treatment with Artisan | The offer is only valid for selected clients who receive a phone call, email or SMS invitation | The offer is valid with selected clinicians, and may not be redeemed against Doctor treatments | This offer may be withdrawn at any time and cannot be used in conjunction with any other offer | We require you to be assessed on the day for suitability and will include a medical consultation for cosmetic injectables | Voucher is valid until 31 August 2024 or for 30 days, whichever date is later | Voucher is not refundable and cannot be exchanged for cash goods

Mother’s Day Complimentary Led

Offer for selected clients only

*T&C – Offer includes a complimentary LED light therapy session with your next treatment at Artisan | The offer is only valid for selected clients who receive an invitation via email | Treatment must be booked and completed before 30 June 2024 to be eligible for this offer | The offer is valid with selected clinicians, and may not be redeemed against Doctor treatments | Cannot be used in conjunction with any other offer | Not transferable or redeemable for cash | The offer is not refundable and cannot be exchanged for cash goods.

Love Your Skin 3-for-2 Skin Offers

Love your Skin 3-for-2 Skin Offers are available on HydraFacial, Skin Needling, IPL, LED, Clear+Brilliant, Laser Genesis, BBL, Ultraceutical and Rationale Facials, Trusculpt, Coolsculpt Body Contouring and Bio-Remodelling Filler (“3-for-2 Treatments”) and must be pre-purchased at the time of booking (the “Offer”). The Offer is available until and will expire at 11:59pm on 17 March 2024 (“Expiry Date”).

TO REDEEM THE OFFER:
A 3-for-2 Treatment must be booked and paid in full before 11:59pm on 17 March 2024; the first of three treatments must be scheduled to be performed before 17 April 2024; and the three treatments must be redeemed within 6 months (i.e., before 17 September 2024). The Offer cannot be used in conjunction with any other offer, purchased using loyalty points or transferred to cash. Artisan reserves the right to withdraw the Offer at any time before the Expiry Date, however all Offers redeemed prior to the date of any such withdrawal will be honoured. The 3-for-2 Treatments are subject to a clinical consultation and require you to be clinically assessed on the day for suitability. Please read the pre and post treatment information on the Artisan website before redeeming the Offer and again before your appointment. If, after being clinically assessed on the day of your treatment, you are deemed not to be suitable to proceed with the 3-for-2 Treatment, your payment will be refunded in full. Other than in circumstances where you are deemed not suitable to proceed with the 3-for-2 Treatment by an Artisan clinician, the Offer is not refundable. However, Artisan reserves the right to apply any remaining credit to another package or treatment in its absolute discretion. Promotion not available with Doctors

“Latest premium medical aesthetic name on the scene.”

“Luxurious skin treatments that use the latest science and technology.”

“Their treatment menu is sophisticated and extensive.”

“You can be confident you’re in good hands. The team are all at the top of their field.

“An incredibly crisp and clean finish, it’s exactly what you’d expect from such a luxurious space.”

“With a menu that offers the most progressive and state-of-the-art treatments, this medi clinic… needs to be on your permanent radar.”

“The clinic itself was breathtaking, covered in beautiful green colours and plenty of plants.”

“Gorgeous clinic – very chic, with subtle colours and curvy walls giving an embracing sense of comfort.”

“Brisbane’s Most Luxe Medically-Driven Skin Clinic”

“Light-filled, with elegant design details everywhere you look.”

“Bespoke and medically-led services, going above and beyond when it comes to the client experience.”

“Go-to destinations for anyone looking to achieve radiant, youthful skin.”

“Not just your average skin clinic…The crème de la crème of available technologies and products”